Real estate
Viewings arranged while the interest is fresh
Agencies and developers. An enquiry about a listing is worth most in the first hour. The agent answers, asks the obvious questions, and books the viewing before the caller has moved on.
Answers a listing enquiry in the first minute, not the next morning
Asks budget, location and timeline before booking anything
Books the viewing straight into your calendar
Answers after office hours and at weekends
A transcript of every call, so your team walks in knowing what was said